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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucia Sablan

April 10, 2025

5  out of  5
rating by Lucia Sablan
"Friendly and very helpful."
We responded:
"We appreciate your business, Lucia!"
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EdwardM Sablan

April 10, 2025

5  out of  5
rating by EdwardM Sablan
"The Best Insurance Agency!"
We responded:
"Thank you for your review, Edward! "
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Bethy D

April 9, 2025

5  out of  5
rating by Bethy D
"Was great at answering our questions and helping us fine the right things we needed"
We responded:
"So happy we could help! "
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rachael draper

April 9, 2025

5  out of  5
rating by rachael draper
"Thank you for all of your help with my transition to Texas!"
We responded:
"Moving can be tough sometimes, so we're glad we could make the transition easier on you! "
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Kyle Floyd

April 9, 2025

5  out of  5
rating by Kyle Floyd
"I’ve been with a couple of different insurers over the years and have never had more personalized care than I have with Lauren, her team, and State Farm. Exceptional! Thank you! Edit: Coming back after a few years to say I still couldn’t be happier!"
We responded:
"Thanks for the nice review Kyle! Edit: I'm thrilled that you're still happy with our service!"
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Simaan Nassar

April 8, 2025

5  out of  5
rating by Simaan Nassar
"Great service and coverage! Friendly staff (Lauren Smith is my agent), easy claims process."
We responded:
"SO happy you had an easy claims process. We appreciate your business, Simaan!"
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Jana Love

April 7, 2025

5  out of  5
rating by Jana Love
"Lindsay was a great help with all my insurance needs. Was a great experience. Thank you"
We responded:
"Jana, thank you for your feedback! "
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Wally Fett

April 2, 2025

5  out of  5
rating by Wally Fett
"Just did an insurance update with Lindsay. It was very informative and helpful. Definitely recommend the Lauren Smith agency."
We responded:
"Thank you! We appreciate your support of our small business! "
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Lynda Bomar

April 1, 2025

5  out of  5
rating by Lynda Bomar
"Lindsay easy explained our policies that we were interested in. State Farm also saved us several hundred dollars from our old company."
We responded:
"We believe educating our customers on their policies is very important. I'm glad you found value in that, and also saved you money! "
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Caleb Potter

April 1, 2025

5  out of  5
rating by Caleb Potter
"They are very helpful and kind. They understand my needs and suggest policies inline with those needs."
We responded:
"I appreciate your business, Caleb! Understanding your needs and seeing if there are gaps in your coverage is so important to us! "
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Cameron R

March 28, 2025

5  out of  5
rating by Cameron R
"Super friendly staff and extremely helpful!"
We responded:
"Thanks, Cameron! We appreciate that!"
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Bryan Pittman

March 26, 2025

5  out of  5
rating by Bryan Pittman
"Great people, nice, friendly, and extremely helpful. Will recommend to everyone I know."
We responded:
"We appreciate the referrals, Bryan! Welcome to #TeamLauren!"
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Robert Brady

March 25, 2025

5  out of  5
rating by Robert Brady
"Courteous, polite and expedient. An overall pleasant experience."
We responded:
"So happy to hear that, Robert! "
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Jasmine Nettles

March 25, 2025

5  out of  5
rating by Jasmine Nettles
"Staff are very courteous and helpful. Lindsey was a great help getting us the lowest prices for our insurance needs"
We responded:
"We are so happy to hear that Molly was able to help with your transition! Thank you for your kind words! "
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Bryan Bosse

March 24, 2025

5  out of  5
rating by Bryan Bosse
"Greatest State Farm office in Temple area"
We responded:
"I'm glad you think so, Bryan! We appreciate your business. "
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Jerry King

March 21, 2025

5  out of  5
rating by Jerry King
"enjoyed meeting the team. Very knowledgeable and caring. Highly recommend this agency team."
We responded:
"Thank you, Jerry! We appreciate the recommendation!"
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Beverly Hillyard

March 21, 2025

5  out of  5
rating by Beverly Hillyard
"Lauren Smith is very knowledge about my issues concerning life insurance & home insurance. She is easy to talk & we have a lot in common."
We responded:
"Thank you for your feedback, Beverly! I've enjoyed working with you all these years!"
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kali miller

March 18, 2025

5  out of  5
rating by kali miller
"Very understanding and pleasant to work with."
We responded:
"We appreciate your business, Kali!"
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Andrea Gilbert

March 11, 2025

5  out of  5
rating by Andrea Gilbert
"State Farm Insurance Agency is so friendly every time I call them with my additional questions. I love all of the suggestions that they make as well - so helpful. Thank you awesome ladies for all that you do."
We responded:
"Thank you for the feedback, Andrea! We appreciate your business. "
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Richard Summers

March 11, 2025

5  out of  5
rating by Richard Summers
"Lindsay was very knowledgeable and helpful… Thx"
We responded:
"Im glad we were able to give you great rates, Richard!"
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ted montgomery

March 10, 2025

5  out of  5
rating by ted montgomery
"Excellent customer service. Lindsay Cassidy answered all my questions, to include additional information on coverage I was unaware of. One of the most personable companies I’ve been with. I’ve recommended them to friends and family. I’ve recommended State Farm time and time again. Thanks again Lindsay, keep the good work!"
We responded:
"Thank you, Ted! Feedback like this is what drives us to keep going! We appreciate that. "
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Selma Fabian

March 10, 2025

5  out of  5
rating by Selma Fabian
"Great place to do insurance worked well with me☺️"
We responded:
"I'm happy to hear that, Selma. Thank you!"
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Kim Wells

March 6, 2025

5  out of  5
rating by Kim Wells
"Everyone I have spoken to have been so kind and helpful. They have gone above and beyond to make sure I have been taken care of and get the best rates I can. I am so very appreciative of the whole staff."
We responded:
"We value customer service and providing the best rates/discounts to our customer. Thank you for the feedback, Kim!"
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Sharon Carter

February 25, 2025

5  out of  5
rating by Sharon Carter
"This State Farm office is amazing! Always very friendly and very helpful! Definitely recommend!! Thank you for all you do!"
We responded:
"We appreciate your business and trust, Sharon! "
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Erika Torres

February 25, 2025

5  out of  5
rating by Erika Torres
"Always listen to our concerns and she try always get the best for us."
We responded:
"Thanks, Erika!"